General Conditions of Sale

1. PURPOSE OF THIS DOCUMENT
1.1 These General Conditions of Sale (hereinafter "General Conditions") govern the sale to
end consumers (hereinafter "Customers") of products marketed by 4.0 Caffè Srl (hereinafter
"Quaranta Caffè") through the website www.quarantacaffe.it. The Products may be
marketed through the website www.quarantacaffe.it in Italy and in some
European Union countries. For the purposes of these General Conditions, an end consumer is defined as any natural
or legal person acting for purposes outside of any entrepreneurial, commercial, artisanal, or
professional activity they may carry out.

1.2 The Products are marketed by 4.0 Caffè Srl, with registered office at Via Provinciale per Lecce 83 – 72100
Brindisi (BR) registration number BR – 154989 Brindisi company register, tax code and VAT number 02557570740. For
any information regarding these General Conditions and/or purchases made on the basis of the
same, interested parties may fill out the specific assistance request form in the
customer assistance area of the website www.quarantacaffe.it (hereinafter the “Site”) or contact customer service
by telephone, at the numbers indicated on the Site.

2. CONTRACT CONCLUSION METHODS
2.1 The information and details contained in the e-commerce site www.quarantacaffe.it
simply constitute an invitation to Customers to place orders by submitting the
electronic order form, which the Customer must complete and confirm on the order summary screen.
If the Customer wishes to receive an invoice, he or she must select the appropriate option during the order process. The
Customer may specify a shipping address other than the one indicated in the personal information
, and may also independently enter, modify, or delete addresses. Upon
order confirmation, a summary page is displayed and an order confirmation email is sent
. By submitting the order form, the Customer accepts that any purchase contract will be
governed by these General Conditions. Therefore, all orders are subject to acceptance by
Quaranta Caffè, which reserves the right not to process any order proposal in the event that: – the
data provided by the Customer when completing the order form is incomplete or incorrect;
– the Customer does not qualify as a final consumer or does not meet the requirements for
payment terms; – the ordered Products are unavailable. To this end, Quaranta Caffè will not be
held responsible for changes in the availability of certain Products. If only some of the ordered Products
are unavailable and there are no other reasons that may justify non-acceptance
of the order proposal, Quaranta Caffè may process the order proposal limited to the
available Products; – the destination of the Products is outside the predefined shipping territories. In the cases
indicated above, Quaranta Caffè will inform the Customer by email or telephone that
the order cannot be accepted (in whole or in part), specifying the reasons and, therefore, the contract is not
concluded. In this case, Quaranta Caffè will refund the Customer any amounts already paid
. In the event of a refund, Quaranta Caffè will only use the same payment method
used by the Customer to complete the order. If payment was made by cash on delivery to the courier, Quaranta
Caffè will request the Customer's bank details to process the refund via bank transfer.

The purchase contract between the Customer and Quaranta Caffè will be concluded only when the
Customer's order is accepted by Quaranta Caffè. In this case, Quaranta Caffè will send the Customer, to the
email address provided during registration, confirmation that the order is being
processed.

3. PRICES AND PAYMENT TERMS
3.1. The prices of the Products, shipping costs, and payment methods are those shown
on the Site and are expressed in Euros. The prices of the Products include VAT but do not include shipping costs
, which will be added to the total amount due. Quaranta Caffè reserves the right to change
the prices shown on the Site at any time; in any case, price changes will not apply to
products subject to orders already confirmed and paid for by the customer. Under no circumstances can Quaranta Caffè be
held liable for any price changes.
3.2 The Customer undertakes to pay the price of the Products purchased using the following methods:
Online credit card: payment by Visa, Mastercard, American Express, Maestro,
Diners. Credit card payments are handled directly by the secure servers of Braintree, a company
of the PayPal group, which guarantees the security of online transactions. For this reason, Quaranta Caffè
does not receive the Customer's credit card information. Once the order is received,
Quaranta Caffè will pre-authorize the customer's credit card to ensure
there are sufficient funds to complete the transaction. Credit cards are
subject to verification and authorization by the card issuer. Quaranta Caffè will not
be responsible for any failed authorizations by the card issuer. Once the
contract is concluded pursuant to Article 2 above, the credit card charge will be final.

Paypal.

Advance bank transfer.

4. PRODUCT SHIPPING METHODS.
4.1. The Products will be delivered according to the times and methods indicated in the delivery service
chosen by the Customer from the options shown on the Site. Shipping costs are the responsibility of the Customer and may
vary based on the products in the order. Once shipment has been made, Quaranta Caffè will send the Customer
a shipping notification email with instructions on how to track and monitor the shipment.
Shipments are made within Italy via Bartolini express courier, and within
Europe via DPD or DHL courier.

5. RETURNS AND EXCHANGES
5.1. Legal right of withdrawal

a) Exercising the statutory right of withdrawal.
The Customer has the right to withdraw without penalty and without specifying the reason, within 14
days from the date of receipt of the Products purchased under these General Conditions
(hereinafter "Legal Deadline").
The withdrawal must be communicated to Quaranta Caffè by email or telephone, using the contact details
indicated on the Site, or through the contact form on the Site.
For the purposes of withdrawal, Quaranta Caffè may request photographic evidence or production batches from the Customer, in order
to identify the problem that has occurred and for which the Customer intends to proceed with the withdrawal.

b) Return of Products in the Event of Exercising the Legal Right of Withdrawal
Once the legal right of withdrawal has been exercised, Quaranta Caffè will arrange for
the return of the Products to the Customer via email or telephone within 14 days of the Customer exercising the right of
withdrawal. Return costs are borne by the Customer.
To obtain the refund referred to in point 5.1(c), it is essential that the integrity of the Products to
be returned is preserved. In particular, the Products must not have been used,
especially coffee machines, accessories, and gadgets sold on the Site. For
coffee-based products, instant beverages, and herbal teas, Quaranta Caffè reserves the right to evaluate the
return on a case-by-case basis, based on the Customer's consumption.
The Products must be returned using the same shipping packaging.

c) Times and methods of refund for returned products
If the withdrawal is exercised within the legal deadline and under the conditions set forth in this article
5.1(b) and the checks on the Products returned as a result of the withdrawal are concluded positively,
Quaranta Caffè will send the Customer, via email, confirmation of acceptance
of the returned Products.
Consequently, Quaranta Caffè will issue a refund of the sums paid by the Customer for the purchase,
including delivery costs and, if applicable, cash on delivery.
Regardless of the payment method used by the Customer, Quaranta Caffè will issue the refund no
later than 14 days from the date on which it communicates to the Customer the confirmation of acceptance of the Products.

Quaranta Caffè will only use the same payment method used by the
Customer to complete the order for refunds. If payment was made cash on delivery to the courier, Quaranta Caffè will request
the Customer's bank details to process the refund via bank transfer.
If there is a discrepancy between the recipient of the Products and the person who made the payment
, Quaranta Caffè will refund the amount to the person who
made the payment.

6. PRODUCTS
6.1. The Products sold on the Site are Quaranta Caffè branded products and other brands legitimately
available from Quaranta Caffè. The characteristics of each Product are shown on the Site within
each product page; however, the colors may not correspond to the actual colors due to
the Internet browser and monitor used.

7. PERSONAL DATA PROTECTION
7.1 For all requirements relating to the collection and processing of the
Customer's personal data and the related purposes, please refer to the specific information contained on the Site.